703.556.8998 8480 A Tyco Rd. Vienna, VA 22182
Monday-Friday 8:00am – 5:00pm Evening hours available by appointment
Frequently Asked Questions
Where are you located?
We are located in Tyco Park in the Tysons Corner area, in between Spring Hill Road and Leesburg Pike.
I need a repair/ service done on my mobility device. What is the process?
Call and schedule a time to come by the shop, or schedule a service call for someone to come to you. We then can diagnose the needed repair and give a price estimate for the repair work. We usually can get parts within one week and complete the repair soon after.
How often should I charge my mobility scooter/power wheelchair?
We recommend charging it every night.
*Do not leave plugged in or left uncharged for long periods of time.
What are the yellow levers for on my scooter/power wheelchair?
The yellow levers lock the wheels (put in drive) and unlock the wheels (put in neutral).
The device will not work when in neutral.
I would like to rent a mobility device, what is the process?
Call and schedule for a rental. You can arrange to pick it up or have it delivered for an additional fee.
My mobility scooter just beeps when I turn it on. What should I do?
Check to see if the device is in unlocked/in neutral. The device will not work if it is in neutral.
User Manual Manufacturer PDFs Downloads to help you: